A business, or company operating manual contains all the policies, procedures and work instructions that make up the way a business carries out all the functions in the business. Ideally an operating manual will contain all the information required for new and existing employees to access for training, reviewing and up-skilling.
Creating a manual requires a dedicated effort from the senior management and ownership of the business right through to all the employees of the business. The manual itself will ultimately contain all the intellectual knowledge of all the people in the business.
For maritime business there are strict rules to follow, as NORSOK, SOLAS, MARPOL, STCW, ILO, MLC and Flag State regualtions. You need to know that your documentation follows this in detail. Allgo Qyality Management Service can assist you in this work. From choosing format and design, to adding all vital information.
We work all over the world but are limited to write in Norwegian or English.